I manage the digital department of a high volume commercial photo studio. We currently archive our photos to DVD upon completion of a job. Once archived
we then drop that DVD into a program called Canto Cumulus. Cumulus is able
to create thumbnails of every file and allows us to search our entire
database of images in very specific ways and let's us know what CD or DVD the
image being searched is on. However, recently (maybe even longer than I'd like to believe) cumulus is ignoring files... Sometimes entire job folders and even entire DVD's. We have consultants who have been in direct contact with Cumulus in Germany and to make a long story short...after spending tons of $ in consulting we still have no solution and my workflow is being brought to a hault...Cumulus support is worthless and I was hoping someone out there may be able to advise or at least let me know I'm not the only one in the world with this problem.
we then drop that DVD into a program called Canto Cumulus. Cumulus is able
to create thumbnails of every file and allows us to search our entire
database of images in very specific ways and let's us know what CD or DVD the
image being searched is on. However, recently (maybe even longer than I'd like to believe) cumulus is ignoring files... Sometimes entire job folders and even entire DVD's. We have consultants who have been in direct contact with Cumulus in Germany and to make a long story short...after spending tons of $ in consulting we still have no solution and my workflow is being brought to a hault...Cumulus support is worthless and I was hoping someone out there may be able to advise or at least let me know I'm not the only one in the world with this problem.
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