Announcement

Collapse
No announcement yet.

Can't find the tools!

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Can't find the tools!

    I bought the book and the CD, but can not get the tools to properly install. I am using windows 98 and Elements 1. I follow all the steps. Have tried putting it in main Elements folder, then tried recipies folder, then tried plug-in folder. Nothing! The screen tells me it's installed but if it is I can't find it! After restarting Elements I checked everyplace thinking it might have installed in the wrong place...but no, there is no access to it. What am I doing wrong???? I've tried each of these steps multiple times...even tried restarting the computer. Please help!
    Lea

  • #2
    Lea,
    I had difficulty with the installation last year. Be sure that you follow the instruction given in the beginning of the book and that you have the right installer. On one of the screens there is an icon with 3 dots. Clicking on this will install to the correct folder. Once it is installed, you should be able to go to Elements #1, go to RECIPES>Select a recipe and in the drop-down box select hidden power.
    Ken

    Comment


    • #3
      Further to my last post, you may want to look at the following link:
      http://www.hiddenelements.com/errata.html
      Ken

      Comment


      • #4
        Thanks, Ken...that is probably a good thing for EVERYONE reading the book to have a look at. The installation instructions help as well:

        http://www.hiddenelements.com/files/...werInstall.rtf

        I try to provide as much information about the installation as I can -- part of the problem with the instructions being that it was impossible to include them in the book as the book was completed before the CD...The file referenced here includes troubleshooting in addition to the link Ken suggested.

        If you still have trouble come back here, or email me directly ([email protected] is best on weekends).

        Several quick things:

        1. don't try to out-think the installer. If you install to the right directory, everything will end up where it is supposed to be.

        2. SELECT THE RIGHT DIRECTORY. Some people have multiple installations, try to accept the defaults that might not apply, or try to do a #1.

        3. Be sure you are executing the installer and not just dragging it into Elements. The installer makes Hidden power part of elements -- it is not a separate application.

        4. Use the BROWSE button to select the install folder, don't type the path in manually. This is the most frequent installation problem on PC.

        5. Don't try installing to the desktop and dragging the files to the directory you think they should be installed in...installation is a little more complicated than that, and the installer will handle it properly.

        No matter what the problem, I'll certainly help you get it installed. It is usually something simple. If you search for the file hiddenpower.html, and can tell me where it is (full path, like C:\Program Files\etc.), I can probably tell you the problem.

        OK?

        Comment


        • #5
          Thank you for your help. But, still can't get it to work! It's installed by not accessabile. (Doesn't show up in receipes). Am using the correct version, not installing to desk top, using the browse feature to get to the program directory...but no luck. Have E-mailed Richard privately.
          Lea

          Comment


          • #6
            Lea,

            Please locate the hiddenpower.html file and tell me where it is located.

            Comment

            Related Topics

            Collapse

            • jcarter11
              What next, finally got to Welcome window?
              by jcarter11
              Need help, went thru the stuffing unstuffing issues with no luck, so had my PSE instructor send me a workable/installable file. Then we were able to get
              HPA3.sea installed on my Mac.

              Now have the new Wecome window, but when I click on anything, nothing
              happens....
              11-11-2003, 08:35 PM
            • Sigi
              Installation problems
              by Sigi
              Hello,

              I run elements 4 on a new imac, normal installation, in other words it is in the application folder.

              I just bought the book "Hidden Power of PSE 4" with the CD. I tried an "Easy" installation but unfortunately it did not install anything. I tried...
              11-13-2007, 02:11 PM
            • Richard_Lynch
              Installation and Troubleshooting
              by Richard_Lynch
              <<I have tried to install the Hidden Power 3 tools several times, and I can't seem to. Do you have some definitive trouble-shooting information?>>

              This is actually quite a large order. While probably 99% of people trying to install have no trouble at all: they just click on...
              02-21-2005, 09:23 AM
            • John O
              Mac install problem
              by John O
              I'm using Max OS X 10.2.8. I've read all the installation related posts and still can not install the software from the book. The folder name is Photoshop Elements 2.0. The software does not give me a choice of folders although I have several with the word Elements in the folder name. The install...
              01-31-2004, 10:52 AM
            • juanita
              windows xp
              by juanita
              Windows Xp
              I have recently purchased The Hidden Power of Photo Elements 2 and have installed the CD. I'm having problems accessing the tools. I checked and they are installed in the Photo elements directory in all the correct places. It does however not show up on the How To. If I browse the...
              08-11-2003, 07:48 AM
            Working...
            X