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Need Help .. Can not run Topaz Moment

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  • Need Help .. Can not run Topaz Moment

    When attempting to open Topaz Moment I received a message "Cannot Load Topaz Moment tltmnt35.dll"
    I uninstalled Topaz Moment and then reinstalled. Still got the same message
    Retrieved the tltmnt35.dll from an XP machine and placed it in the folder on the Windows 7 computer. It then worked 1 time. However, when I tried to use the program again, the message came back "Cannot Load topaz Moment tltmnt35.dll" and now when I try to replace it It still gives me the same message.
    I would love to run this program on my new computers..

  • #2
    Re: Need Help .. Can not run Topaz Moment

    Jack, Topaz has excellent support. Have you tried contacting them?
    Regards, Murray

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    • #3
      Re: Need Help .. Can not run Topaz Moment

      Yes... They are the ones who told me to remove and replace the program. I sent them this same message. But have not received an answer and that why it's on the board.

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      • #4
        Re: Need Help .. Can not run Topaz Moment

        Have answer received from Flickr topez forum. Dll file is being removed by my Microsoft Security Essentials as a virus and I had to exempt the dll file to run programe

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        • #5
          Re: Need Help .. Can not run Topaz Moment

          Yes, I have had had some similar issues with MSE as well. Unfortunately MSE gives you no warning or error messages. When these problems come up the first thing I do before trying to resolve them is to go into MSE settings and temporarily turn OFF Real Time Protection. Anyway, glad you got it working.
          Regards, Murray

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